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Data protection

SERVICEPOINT VINYALS CB guarantees the privacy of personal data provided, according to the LOPD. Security document prepared and reviewed by www.acticonsulting.es.

Visiting this website does not imply that the user is required to provide any information about themselves, however, during the visit, personal data may be requested through forms. This data will be used to respond to the request made by you and to send the same, it will also be used to send you information about our company and services by any means of communication, by sending us said form you are explicitly accepting the receipt of the same, in case you do not wish to receive our information, you would only have to send an email requesting the removal of our informative service to info@multiserviciosvinyals.es.

Your personal data will be part of the clients file, whose recipient and responsible for the file and its processing is:

SERVICEPOINT VINYALS CB with NIF/CIF: E-54898622 and fiscal address at C/SAN ROQUE 12 B3 CP: 03779 of the town of ELS POBLETS, where you can exercise your rights of access, rectification, cancellation, and opposition, by writing to the aforementioned address including a copy of your ID card or equivalent identifying document.

Refusing to provide the data will result in the non-submission or the impossibility of accessing the service for which they were requested. You have the right to receive a response to any question, query, or clarification that arises from this form. In the event that you provide your data through an email message, it will become part of the same file whose purpose will be to manage the request or comment you make to us, the rest of the aspects indicated in the previous paragraph being applicable.

All your data will be definitively removed from our database for the following reasons: 1st – at your request. 2nd – when they are no longer necessary for the purposes that motivated their collection.

The parties submit, at their choice, for the resolution of conflicts and with waiver of any other jurisdiction, to the courts and tribunals of the owner’s domicile of the Website.

WEB OWNER

In compliance with article 10 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce, SERVICEPOINT VINYALS CB as the owner of the website www.multiseviciosvinyals.es informs you of the identifying data required by said Law.

The person responsible for said file is SERVICEPOINT VINYALS CB with NIF/CIF: E-54898622 and fiscal address at C/SAN ROQUE 12 B3 CP: 03779 of the town of ELS POBLETS. This information regulates the conditions of use, limitations of liability, and obligations that users of the Web page that is published under the domain name www.multiserviciosvinyals.es assume and commit to respect.

CONDITIONS OF USE

The use of the page grants the user use and implies acceptance of the conditions of the legal notice, privacy policy, and conditions of use, if the user does not agree, they will refrain from using the page. The User is obliged and undertakes to use the page and the contents in accordance with current legislation, the Legal Notice, and any other notice contained on this page, as well as with the rules of coexistence, morality, and generally accepted good customs. The User undertakes and undertakes not to transmit, disseminate, or make available to third parties any content on the page, such as information, texts, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software, logos, trademarks, icons, technology, photographs, software, links, graphic design, and source codes, or any other material to which you had access in your condition as a User of the Page, without this enumeration having a limiting character.

INTELLECTUAL PROPERTY

All trademarks, trade names, or distinctive signs of any kind that appear on the Page are the property of SERVICEPOINT VINYALS CB or, where appropriate, third parties who have authorized their use, without it being understood that the use or access to the Portal and / or the Contents attribute to the User any rights over said trademarks, trade names, and / or distinctive signs, and without it being understood that none of the exploitation rights that exist or may exist over said contents are assigned to the User, neither are their use authorized, in any case, by the users of the Page unless written permission is obtained from the legitimate owner.

FORM TEXTS

We inform you that the data you provide will not be transferred under any circumstances without your express authorization, and will be treated within the framework of current data protection regulations, Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD). These data will be included in a computer file called clients. The function of collecting this data is to be able to prepare a budget, inform you about our services and activities of our company. And by signing our forms you are expressly accepting the receipt of the same, by any means of communication. The consequence of not duly completing the forms would be that you would not have access to our services or promotions. The person responsible for this file is SERVICEPOINT VINTALS CB with NIF/CIF: E-54898622 and fiscal address at C/SAN ROQUE 12 B3 CP: 03779 of the town of ELS POBLETS. You have the right to receive a response to any question, query, or clarification that arises from the forms. You have the right of access, opposition, rectification, cancellation, of your personal data, in writing, to the address indicated above by email to info@multiserviciosvinyals.es. All your data will be definitively removed from our database for the following reasons: 1st at your request

. 2nd – when they are no longer necessary for the purposes that motivated their collection.

COOKIES

This website, like most sites on the Internet, uses Cookies to improve and optimize the user experience. Below you will find detailed information about what “Cookies” are. What typology uses this website, how you can deactivate them in your browser, and how to specifically block the installation of Third-Party Cookies.

What are Cookies and how do websites use them?

Cookies are files that the website or application you use installs in your browser or on your device (Smartphone, tablet, or connected TV) during your journey through the pages or through the application, and are used to store information about your visit. Like most sites on the Internet, the websites of Ensuring that web pages can function correctly

*Store your preferences, such as the language you have selected or the font size.

*Know your browsing experience.

*Collect anonymous statistical information, such as which pages you have viewed or how long you have been on our media.

The use of Cookies allows us to optimize your browsing, adapting the information and services offered to your interests, providing you with a better experience whenever you visit us. The websites of the Group Cookies are associated solely with an anonymous user and their computer/device and do not provide references that allow personal data to be known. At all times you can access the configuration of your browser to modify and / or block the installation of Cookies sent by the websites of Users who complete the registration process or have logged in with their access data will be able to access personalized services and adapted to their preferences according to the personal information provided at the time of registration and stored in their browser’s Cookie.

Why are they important?

*From a technical point of view, they allow websites to function more agile and adapted to the preferences of users, such as storing the language, the currency of the country, or detecting the access device.

*They establish protection and security levels that prevent or hinder cyber attacks against the website or its users.

*They allow media managers to know statistical data collected in Cookies to improve the quality and experience of their services.

*They serve to optimize the advertising that we show to users, offering the one that best suits their interests.

What are the different types of Cookies that we can use in

*Session Cookies expire when the User leaves the page or closes the browser, that is, they are active while the visit to the website lasts and are therefore deleted from our computer when leaving it.

*Permanent Cookies expire when the objective for which they serve is fulfilled or when they are manually deleted, they have a deletion date and are normally used in online purchase processes, personalizations, or in the registry, to avoid having to constantly enter our password.

On the other hand, according to who is the entity that manages the computer or domain from which the Cookies are sent and treats the data obtained, we can distinguish between own Cookies and third-party Cookies.

*Own Cookies are those Cookies that are sent to your computer and managed exclusively by us for the better functioning of the Website. The information we collect is used to improve the quality of our service and your experience as a user.

*If you interact with the content of our Website, third-party Cookies may also be set (for example, by clicking on social media buttons or viewing videos hosted on another website), which are those established by a different domain of our Website. We cannot access the data stored in Cookies from other websites when you browse said websites. Browsing this website implies that the following types of Cookies can be installed:

-Performance

-Geolocation

-Registry

-Analytical

-Advertising

Some services of SERVICEPOINT VINYALS CB may use connectors with various social networks: Facebook, Twitter, Google+, Linkedin, etc. By using social registration, you authorize the social network to store a persistent Cookie. This Cookie remembers your identification in the service, making access much faster on subsequent visits. This Cookie can be deleted, and in addition, you can cancel the permissions.

How can I configure my Cookies?

In any case, we inform you that, since Cookies are not necessary for the use of our Website, you can block or disable them by activating the configuration of your browser, which allows you to refuse the installation of all Cookies or some of them. The vast majority of browsers allow you to be warned of the presence of Cookies or reject them automatically. If you reject them, you can still use our Website, although the use of some of its services may be limited and therefore your experience on our Website less satisfactory. Below are the links of the main browsers and devices so that you have all the information to consult how to manage Cookies in your browser.

Internet Explorer™:

Version 5

http://support.microsoft.com/kb/196955/es

Version 6

http://support.microsoft.com/kb/283185/es

Version 7 and 8

http://windows.microsoft.com/es-ES/windows-vista/Block-or-allow-cookies

Version 9

http://windows.microsoft.com(es-ES/windows7/How-to-manage-cookies-in-Internet-Explorer-9

Safari™:

http://support.apple.com/kb/PH5042?viewlocale=es_ES

http://support.apple.com/kb/HT1677?viewlocale=es_ES

Google™:

http://support.google.com/chrome/answer/95647?hl=es&hlrm=en

Firefox™:

http://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-

Opera™:

http://help.opera.com/Windows/11.50/es-ES/cookies.html

Android:

http://support.google.com/android/?hl=es

Windows Phone

https://www.windowsphone.com/es-ES/how-to/wp7/web/changing-privacy-and-other-browser-settings

Blackberry

http://docs.blackberry.com/en/smartphone_users/deliverables/18578/Turn_off_cookies_in_the_browser_60_1072866_11.jsp

If you want additional information on how to configure Cookies detailed by provider or manage your belongings, visit the Your Online Choices portal.

Do we update our Cookie policy?

It is possible that we update the Cookie Policy of our Website, therefore we recommend that you review this policy every time you access our Website with the aim of being properly informed about how and for what purposes we use cookies. The Cookie Policy was last updated on May 25, 2018.

INFORMATION FOR SALES ON THE WEB

PRICES/COSTS

According to current regulations, the prices of the products or services offered must always be clearly and unequivocally displayed. Those that require a budget or cannot be contracted through the

Web will be exempt.

At the moment reference is made to a price, ALWAYS indicate whether the relevant taxes are included or not.

The cost of transportation must be referred to whenever applicable.

And very importantly, every product or service involves a service and a duration or guarantee, which must be clearly specified and how to exercise said guarantee.

ADVERTISING EMAILS

Companies that send advertising emails, offers, promotional discounts, products, or services.

They must comply with the following requirements:

Whenever advertising mail is sent, etc. You must have the express and unequivocal authorization of the affected party, unless you are already a customer, so the product or service offered must be related to what was previously contracted or purchased by the customer. You can send advertising emails to your customers, as long as what is offered is related to what the customer previously contracted. But you CANNOT send them to “NON-CUSTOMERS” before you must have their authorization for such shipment, this authorization can be requested in advance by the method you prefer, as long as there is evidence of said authorization.

In each shipment, you will indicate the origin of the processed data

(Example) “from the same affected, from the yellow pages, etc.”

At the same time, I remind you that you must indicate to the affected parties that their data will be included in a computer file called clients/suppliers or the one that applies and you have to show clearly and always available, the owner or in his absence the file security officer where the personal data of the affected parties are or will be included “business name and CIF” To all affected parties, you must give them the option to unsubscribe, be sure that the one who wants to unsubscribe is really the owner of said data.

In the Law of Services of the Information Society and Electronic Commerce (LSSICE) It clearly indicates that the recipient of the information must find it extremely easy to identify its origin, so we have to indicate the company name of the company that issues this advertising, in the text of the message.

It is not enough to indicate the rights that protect the affected party, it will also be indicated how to exercise them.

All advertising emails “without exception” must be clearly specified, with the word advertising in the subject section or failing that the abbreviation “ad” at the beginning of it, for example, (“ad” special offer for couples)

CONTRACTING

You will always indicate to the visitor the general conditions applicable to contracting and that said information can be consulted later, so in a clear and unequivocal way, you must indicate to the affected party the general conditions that the contracting entails and these must be programmed in such a way that they can be consulted by the affected party after said contracting even in the course of it.

In the contracting or purchase, you will indicate the user of the technical means that are available for the correction of the data provided, you must indicate the steps to follow for the correction of the data provided by easy that this is or a system so logical that it is intuitive.

On your website, it is recommended that in the “home” you indicate the languages in which it can be completed, the steps of the contracting or sale of the product or service.

All these indications must be prepared for printing, in this way we facilitate as much as possible the easy execution of the contracting of the product or service.

ON THE PAGE WHERE THE HIRE BEGINS

It is mandatory to indicate the pages that must be completed for the hiring of the service or product, immediately before it,

It is not enough to indicate the number of pages, it is mandatory before the same to indicate what will be filled in each of them.

AFTER PURCHASE/CONTRACTING

When the contracting is finished, you must ensure the success of it and inform the user. There are several possibilities, I detail the three most usual:

On the same screen “YOUR ORDER HAS ALREADY BEEN PROCESSED”

If so, it must be susceptible to printing and being able to save said information to be able to give the user the guarantee of claim. Although it is advisable to inform the user as in the following section indicates.

Send an email with acknowledgment of receipt or confirmation via the Web, to the client’s email address, within a maximum period of 24 hours after receiving the order. It is one of the best formulas to guarantee receipt by the client of said hiring.
Automatically confirm the acceptance of the order by email.

If so, it must be susceptible to printing and being able to save said information to be able to give the user the guarantee of claim. Although it is advisable to inform the user as in the previous section indicates.

ADVERTISING AND LSSI

In all forms of communication, when we treat, advertise or send advertising. It always has to be clearly identified as such, including at the beginning of it the word “advertising” or its abbreviation “ad”.

When what we are dealing with are: promotional offers with discounts, gifts, etc. Even if they are games, contests, etc. In addition, they must comply with the following obligations:

It has to be clearly identified, both the contests, games, etc. And their conditions of access and participation, this information has to be accessible and clearly expressed and unequivocal, all of them without prejudice to what is provided by the retail trade regulation, and the possible regulations of the Autonomous Communities with exclusive powers over consumption, electronic commerce or advertising.

As previously indicated, the advertising message is of the nature that is if it is sent expressly, it must have been authorized or requested by the affected party beforehand. This rule does not apply when there is already a previous contractual relationship, in this case, we can send advertising, similar to the services or products already contracted.

In all cases, the service provider will offer the recipient the possibility of objecting to the processing of their data for promotional purposes, correcting them, canceling them, etc. This possibility will be clearly, legibly, and clearly expressed unequivocally, both at the time they were collected, and in each of the advertising shipments, and to give effect to this possibility, the service provider must enable simple and free procedures.

These rules will apply to any type of similar communication including mobile telephony.

February 2024

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